ABOUT ME
ABOUT ME
I want to empower organizations with impactful missions to thrive and excel by delivering superior user experiences that not only resonate deeply with their customers but also drive substantial value creation.
My journey
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In my Information Science bachelor's program, I delved into vast data landscapes, honed information technology skills, and cultivated critical thinking to tackle complex information challenges effectively.
Skills: Information retrieval, Data analysis, Database management, Information architecture, Research methodology, Information literacy, Critical thinking
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I immersed myself in advanced data analysis, strategic information systems planning, and cutting-edge knowledge management techniques, preparing for impactful roles in the digital era.
Skills: Advanced data analysis, strategic information systems planning, knowledge management techniques, data modeling and visualization, information governance, decision support systems, enterprise resource planning (ERP), business intelligence applications
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In my knowledge management role at Media Innovation Labs I was on the Amago Project ā I pioneered a process to transform information into scientific insights, with due validation and consequent credibility. I worked with professionals from the scientific comunty.
Skills: Information organization, data analysis, research methodology, knowledge dissemination, collaboration, problem-solving, communication, project management.
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Concluded the last stage of my education in the English language attaining an avanced level of English language proficiency, indicating mastery in reading, writing, speaking, and listening.
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Concluded thedlast stage of my education in the English language attaining an basic level of understanding and communication in the German language, encompassing fundamental vocabulary, grammar, and simple conversational skills.
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Completed a UX/UI Design Course, acquiring expertise in design systems, rapid prototyping, and digital design principles.
Skills: Design Systems, Rapid Prototyping, Communication, Presentations, Presentation Skills, Design Tools, Digital Design, User Research, Written Communication.
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Sep 2018 - Mar 2019 ā Trainee Product Designer
Gained foundational experience and provided support across various product teams during early career development.
- Shadowed and learned from professionals at all levels.
- Supported various products and explored different areas such as Production, Catalogue, Customer Service, and Logistics.
- Became familiar with the design process and wrote articles on it.
- Contributed to Design Systems as a guild member.
Skills: Design Tools, Organisation, Digital Design, Communication, Collaboration, Presentations.
Mar 2019 - Mar 2021 ā Junior Product Designer
- Responsible for the Customer Service App product.
- Conducted field research and created an Insights Hub for user feedback.
- Collaborated as a Design System Guild member, learning about scalability and flexibility.
Skills: User Experience (UX), Insights Analysis, Information Architecture, Prototyping, Collaboration, Presentation Skills.
Mar 2021 - Mar 2023 ā Product Designer
- Took on more responsibilities, including the Fraud Case Manager product.
- Learned stakeholder management and advocacy for better UX.
- Designed a process for generating insights and user feedback more frequently.
- Optimised product documentation for the Vertical (Customer Engagement).
Skills: Design Systems, Prototyping, Communication, Presentations, Design Tools, User Research, Written Communication.
Mar 2023 - Fev 2024 ā Senior Product Designer
- Welcomed a junior member and mentored them while navigating collaboration.
- Analysed the current state and created norms for optimal delivery.
- Added SALESFORCE to my portfolio and led the collaboration on defining patterns for affordance.
- Led strategic projects like "Conceptualising Notifications" and "Partners' Onboarding."
Skills: Significantly improved communication, influencing, and organisational skills awareness, Mentoring, In-depth research, Strategic visions
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I want to empower organizations with impactful missions to thrive and excel by delivering superior user experiences
that not only resonate deeply with their customers but also drive substantial value creation.Is my mission aligned with your Organisationās goals? Contact me!
What I bring to the table
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Iterative value delivery
I know how to deliver value continuously without loosing sight of the strategic direction. I know how and when to integrate a influencing skills and facilitation skills towards having a team alined under the same North Star
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Strong visual skills
Passionate about aesthetics, Iām always dedicated to crafting seamsless digital experiences that resonate with the users. Iām a master at finding the right balance between form and function.
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Good communication
I am a natural communicator and I take pride in being a well articulated speaker. I am good at conveying complex ideas simply and clearly, fostering productive dialogue and drive ideas forward efficiently.
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Strategic mindset
With a strategic mindset, I navigate projects with foresight, identifying opportunities and challenges to drive informed decision-making. My ability to envision long-term goals facilitates effective planning and execution for success.
Conceptualisation
Ability to lead the design process E2E
Breaking complex problems to requirements
Storytelling
Workshop facilitation
SaaS
Agile methodologies
Experience w/ multidisciplinary teams
SALESFORCE
Airtable
English - C2 (Cambridge Proficiency)
MIRO
German - A2 (FLUP Certificate)
Spanish - Basic
Stakeholder management
Data driven decisions
Research
User testing
Design systems
JIRA
Prototyping
Best practises advocacy
FIGMA Libraries
Confluence
Oriented to systems & scalability
FIGMA
Portuguese - Native
I am an enthusiastic scuba diver, in love with the ocean and exploring its wonders.
Pro-active
Fast & eager learner
Long-term tenure seeker
MORE ABOUT ME
Like making work fun
Fan of multicultural environments
I am big fan of cinema and series. Iām a big The Office nerd & love good comedy.
I am dying to go to Seoul. For the vibrant environment and the superb food!
Passionate
A dreamer with feet on the ground
Fan of multidisciplinary teams
Articulate and clear communicator
Change-thriving individual
Curious & open-minded
Empathetic
Team player
Creative